Territory Sales Manager
UK – South West and Wales.
Founded in 1987 as a sales and service provider for materials handling equipment, Lift West Limited is now part of the Dunstall Holdings Group.
The Dunstall Holdings Group contains two business streams which are involved in agricultural and industrial applications. The Group has 9 different locations in the UK and with a turnover of over £100m employs over 240 people.
Lift West has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training, hire and vehicle MOT and servicing to its customers with over 80 employees and 3 sites located across the UK.
The values of the business have remained the same as they were when we were first established, to provide a personal service and the best customer orientated packages in the industry.
We offer an individual solution for all our customer’s facility needs including forklift trucks, industrial and commercial doors, and general industrial equipment, to also cover rough terrain, telehandlers, utility vehicles, operator training and much more.
The business is experiencing change as we drive to become an employer of choice and we are looking for motivated individuals who will support us in this journey.
Lift West is driven by and committed to its Company philosophy of ‘Committed to Service’. We are looking for candidates who are driven to provide service excellence (both internally and externally) while demonstrating our vales on a daily basis.
Purpose And Scope
The Sales team are responsible for sales of all product lines, services and customer delivery. This includes sourcing and selling to new clients as well as existing clients. We are a growing business with big plans and are therefore looking for highly motivated individuals who will support our ambitious growth targets
You will quickly engage with and understand your customer’s requirements – we don’t ‘sell’ for the sake of selling, we pride ourselves in our ability to deliver a bespoke offering to meet the needs of our clients to ensure we offer a service that fits every time.
We are looking for individuals who can diagnose and deliver solutions that cement long term business relationships with our customers which are aligned to our Company philosophy.
Duties and Key Responsibilities
The role involves selling materials handling solutions (the best in our industry) and providing excellent levels of customer service to businesses in a wide range of industry sectors. On a day-to-day basis you will:
Nurture relationships with existing customers and understand their future requirements through regular visits and communication.
Identify target accounts and developing relationships with new prospect businesses.
Undertake detailed site surveys and identify equipment specifications.
Create comprehensive proposals and share your findings with customers through meetings and presentations.
Manage all aspects of the administration process relating to customer orders.
|Direct Reports||Key Internal Relationships||Key External Relationships|
|No||Sales Director||Existing Customers|
|-||Sales Co-Ordinator||New customers|
Requirements For The Role
|Qualifications and Experience||Knowledge and technical skills|
|Strong new business development skills.||Existing experience in Materials Handling sales background ideally within the Fork-lift Industry.|
|Proven account management / development capabilities. ||-|
|Ability to build strong, long term customer relationships.-||-|
|Ability to engage and present to customers face to face with passion and credibility (written and verbal presentations, equipment demonstration, price negotiation and objection handling).||-|
|Sales and commercial acumen (ability to determine ‘need identification’, possess strong market awareness and be up to date with competitors).||-|
|Solution sales ability.||-|
|Skilled with numbers/solid understanding of the business to ensure a professional image at all times.||-|
|Technical skills required to use common applications including MS Office Suite, PowerPoint, with advanced knowledge of Word & Excel.||-|
|Excellent organisational skills (specifically territory planning, time management and working to deadlines).||-|
|Ability to absorb client information and communicate features and benefits to customers.||-|